Product Description
FEATURES Virtual Office Packet8 VoIP Business Phone Service
This Starter Kit includes Terminal Adapter, Business Class phone and
Virtual Office Extension x 3.
Our most comprehensive hosted PBX platform, requires a minimum of
three unlimited extensions.
Packet8 Virtual Office is a Voice over IP (VoIP) hosted PBX service,
small business phone system alternative that allows small to
medium sized businesses (SMB) anywhere in the world to employ an
unlimited number of extension options and enjoy geographic
independence and flexibility. Virtual Office VoIP phone system
extension options include an unlimited extension, a metered
extension, an unlimited global extension and a virtual extension.
Each extension includes its own non blocking line service, 3 way
conferencing, multiple call handling, a direct dial number,
business class voicemail, and more. Virtual Office requires a
minimum of 3 unlimited extensions which include unlimited local and
long distance calling to the United States and Canada for
$39.99/month per extension.
With a feature rich telephone and business VOIP options that include
a unique direct inbound dial (DID) telephone number for every
extension for staff located in the same building or spread around
the world, Packet8 Virtual Office lowers most SMBs total cost of
ownership (TCO) for phone services.
Packet8 Virtual Office cuts the typical private branch exchange
(PBX) system start up costs up to 90% through the delivery of a
business VoIP hosted virtual PBX service while reducing monthly
phone bills by 50%. Packet8 Virtual Office service is designed with
simple self service tools for complete system and extension control
not found on Traditional VoIP phone systems.. For organizations
that require a full service configuration and change contract,
these FEATURES are included in Packet8 Virtual Office service for
the same price.
In addition to enjoying benefits from the Virtual Office solution
such as unlimited calls to the United States and Canada for a low,
flat monthly fee, companies subscribing to Packet8 Virtual Office
can eliminate the overhead cost associated with brick and mortar
buildings with the use of this VoIP PBX system by operating out of
different locations without losing any powerful PBX functionality
or having to pay premium local and long distance charges for inter
office calling.
Unlimited Calling
Using the Internet backbone for routing telephone calls substantially
reduces phone bills.
To any telephone number in the United States and Canada (on unlimited
extensions).
Extension to extension anywhere in the world
From any telephone anywhere worldwide
To and from any other Packet8 subscriber anywhere worldwide
Auto Attendant
A powerful automated system that can replace the need for a
receptionist.
Available to callers 24 hours a day with multiple schedules and
greeting.
Transfers calls (dial by extension, name, company directory, or
workgroup).
If call is not answered or the line is busy, automatically will send
the caller to defined destination.
Customizable with pre recorded prompts for several regularly used
recordings such as sales, support, tech support, billing, account,
etc.
Optional Virtual Attendant allows an existing Virtual Office
subscriber to add a second auto attendant while using the same Virtual
Office unlimited or metered extensions.
Full Featured Conference Bridge
An audio conferencing system that provides a way to hold meetings
involving participants at multiple sites.
Saves travel time and expense for meetings
Use with Virtual Office extensions and outside callers
Up to 20 sites can participate
Administrator mode allows for making outbound calls and dropping
parties.
Unlimited conference calls can be scheduled and in session
concurrently.
Password protected for creation and admission
Automatic email and voice prompt confirmations of conference bridge
reservation.
Business class Voicemail
A powerful tool when you cannot answer the phone
Up to 8 pre recorded greeting options (full name, internal, external,
after hours, lunch, meeting, weekend, vacation).
Password protected
Voicemail to email
Listen to voicemails via attached email, through supplied phone or
remotely.
One number access allowing follow me search
Dialing out of voicemail
Administrative Controls
Virtual Office includes an administration web portal for all PBX,
auto attendant, ring groups and complete extension control.
Extension Manager allowing users the ability to control all extension
settings including busy, ring no answer, and Internet outage handling
ring duration and forwarding destinations. Other settings in Extension
Manager including forwarding rules, one number access, caller ID
blocking, call waiting disable and other unique settings.
Switchboard is a great live answer application that runs on a PC and
works in conjunction with the Virtual Office phone to assist operators
and secretaries in seeing extension status indicators and provide
quick and accurate call answering and distribution controls.
Virtual Office prices per line range from:
$9.99 $79.99 per extension, plus 3% FET. + $1.50 Regulatory Recovery
Fee per month.
With one time start up fees per line range from:
$99.99 for the equipment (On Unlimited, Metered and Global
Extension Plans).
$9.99 $39.99 per line for activation
$1.99 per line for E911 Service Fee for US Residents
$18.95 for shipping (On Unlimited, Metered and Global Extension
Plans).
SPECIFICATIONS
TELEPHONE Business quality analog, standard RJ11 telephone
Speakerphone
half duplex
indicator light on when in use
Seven programmable speed dials
Headset button with indicator to control RJ11 and 2.5mm ports
Pre programmed "Softkeys" (on screen) to drive Virtual Office
FEATURES while phone is not in use:
Voicemail
Do Not Disturb (DND)
Cancel DND
Set Call Forward
Cancel Call Forward
Call Park/Pick up
Auto Attendant
Conference Bridge
Pre programmed "Softkeys" to drive Virtual Office FEATURES while
phone is in use:
Transfer (for unsupervised transfer of call)
Hold/New Call
Line (for supervised transfer of call)
Flash (for transfer to voicemail box)
Conference In
Drop last party from Conference
Join Parties
Conference all 3
Large 9 line back lit screen with ergonomic design
Two font sizes (normal and large) for easy viewing.
On screen date and time
On screen length of call timer
Ringer, handset, headset, and speaker receiver volume controls
Hearing aid compatible
Mute button with indicator
Redial button
Delete button
Goodbye button
Menu button to select:
Set Extension Number and Name
Enter Area Codes
Enter Access Code
Set ring tone (4 different tones to chose from)
Clear Message Waiting Indicator
Message Waiting Indicator
Extension in Use (continuously on)
Special Call Management FEATURES are:
Caller ID Display (99 name and number memory)
Directory
99 name and number
Use arrow keys to scroll through or key pad letters to
search by first letter.
5 Number Redial
Save Key for saving Callers List information to the
Directory.
Condition Re-newed.
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